Shipping Policy

Order Processing

We ship worldwide with DHL Express and ASE.
We process orders within 1 business day, excluding weekends and holidays.
Successfully placed orders will receive an e-mail confirmation with the order details. If you do not receive an e-mail, please check your spam filter or contact us for confirmation.
If you need any assistance with your order, please contact us immediately at hello@robotistan.com. We will not be able to make changes to your order after it has shipped.
Please review and ensure that you have entered the correct address. We are not responsible for non-delivery due to errors in the address that you provide. If an order is returned due to an incorrect address, we will refund the original order (excluding the shipping fee) and ask that you re-submit your order.
Shipment fee depends on target location and weight(kg or deci) of the product.
Countries and delivery lead time are listed below on the table.
Please keep in mind that you are responsible for extra tax fees which can occur because of your countries special tax regulations.

NOTE: We are not responsible for shipping carrier delays. Delivery lead time on the table represents business day